Privacy Policy
At MSG Post Hole Diggers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect only the information necessary to provide you with accurate quotes and professional service:
Contact Information: Name, email address, and phone number.
Service Location: Your home or project address (required for soil analysis and utility locates).
Project Details: Photos of your yard, fence dimensions, and preferred post types.
Usage Data: IP address, browser type, and pages visited via cookies to improve our website’s performance.
2. How We Use Your Information
Your data is used strictly for business operations, including:
Providing free estimates and project consultations.
Coordinating with Ontario One Call for underground utility locates.
Communicating schedule updates and project completion details.
Sending occasional maintenance tips or seasonal promotions (only if you opt-in).
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share data with:
Utility Locators: Specifically for safety markings before we dig.
Legal Authorities: Only if required by law to protect our rights or comply with a judicial proceeding.
4. The “4-Foot” Safety & Liability
As a professional post hole digging service, we prioritize safety. By providing your address for service, you authorize us to share that address with Ontario’s utility marking services. This is a mandatory safety step to prevent damage to gas, hydro, and fiber-optic lines.
5. Cookies and Tracking
Our website uses “cookies” to enhance your experience. These small files help us understand which services (like “Deck Footings” or “Fence Setting”) are most popular in Newmarket vs. Scarborough. You can disable cookies in your browser settings, though some website features may be limited.
6. Your Rights (PIPEDA Compliance)
Under Canadian law, you have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate data.
Withdraw your consent for data usage at any time (though this may prevent us from completing your project).
7. Contact Us
If you have questions regarding this policy or your data, please contact our Privacy Officer:
MSG Post Hole Diggers Email: Msgpostholediggers@gmail.com
Phone: 647-535-0754
